Terms of Use

Last Updated: These Terms of Use are effective as of your first use of our website or services.

Welcome to the website of Grozelondhikio. These Terms of Use ("Terms," "Agreement") constitute a legally binding agreement between you ("you," "your," or "user") and Grozelondhikio ("we," "us," or "our") governing your access to and use of the website located at grozelondhikio.world (the "Website") and all floristry, bouquet design, floral arrangement, delivery, pickup, and related services (collectively, the "Services") offered by Grozelondhikio. By accessing, browsing, or using the Website or the Services, including but not limited to placing an order for bouquets or floral arrangements, submitting inquiries through our contact form, or visiting our studio at 347 E 85th St, New York, NY 10028, United States, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website or the Services.

Acceptance and Modifications

By using the Website or Services, you represent that you are at least 18 years of age (or the age of majority in your jurisdiction) and have the legal capacity to enter into this Agreement. You also agree to comply with all applicable local, state, national, and international laws and regulations. We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting on the Website with an updated "Last Updated" date. Your continued use of the Website or Services after the posting of changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. If you do not agree to any modified Terms, you must discontinue use of the Website and Services. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages of the Website or in connection with specific Services (such as custom or event order agreements).

Use of the Website and License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial use in connection with ordering or inquiring about our floristry and bouquet design services. You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to: (1) use the Website in any way that violates any applicable law or regulation; (2) use the Website to transmit any harmful, offensive, or unlawful content; (3) attempt to gain unauthorized access to any portion of the Website, our systems, networks, or the data of other users; (4) use any robot, spider, scraper, or other automated means to access, collect data from, or interact with the Website without our prior written consent; (5) interfere with or disrupt the integrity or performance of the Website or the data contained therein; (6) reverse engineer, decompile, or disassemble any part of the Website; or (7) use the Website for any commercial purpose without our prior written consent. We reserve the right to suspend or terminate your access to the Website at any time, with or without cause or notice.

Account and Registration

Certain features of the Website or Services may require you to provide information (such as when placing an order or using the contact form). You agree to provide accurate, current, and complete information and to update such information as necessary. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account information.

Orders for Bouquets and Services

All orders for bouquets, floral arrangements, custom designs, or related products and services are subject to acceptance by us. Submission of an order does not constitute our acceptance; we may accept or decline any order at our sole discretion. You agree to provide accurate and complete order information, including delivery or recipient addresses, contact details, and any special instructions. We reserve the right to refuse or cancel any order for any reason, including but not limited to: product or flower availability; errors in pricing, product description, or availability; suspected fraud or unauthorized use; or failure to meet our order requirements. If your order is cancelled after payment has been processed, we will issue a refund in accordance with our Return Policy. Prices displayed on the Website are in United States dollars (USD) and are subject to change without notice. Applicable taxes, delivery fees, and other charges will be communicated at the time of order confirmation. Payment is due as specified at checkout or in the order confirmation. Custom orders, event orders (including weddings and corporate events), and large orders may require a deposit or separate agreement with additional terms; such terms will be provided at the time of quotation or booking.

Delivery and Pickup

Delivery and pickup options are subject to availability and the terms communicated at the time of order. Delivery areas, time frames, and fees may vary. You are responsible for providing an accurate delivery address and for ensuring that someone is available to receive the delivery where required. We are not responsible for failed delivery attempts due to incorrect address, recipient unavailability, or other circumstances beyond our reasonable control. Pickup orders may be collected at our studio at 347 E 85th St, New York, NY 10028 during our business hours or as otherwise agreed. Risk of loss and title for products pass to you upon delivery or pickup, as applicable. Perishable nature of flowers: bouquets and floral arrangements are perishable; we are not responsible for deterioration due to improper care, delay in delivery, or conditions after the product has been delivered or picked up, except as set forth in our Return Policy.

Intellectual Property Rights

The Website and all content, features, and functionality thereon, including but not limited to text, graphics, logos, icons, images, photographs, audio clips, video clips, data compilations, and software, are owned by Grozelondhikio or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws. The name "Grozelondhikio," our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Grozelondhikio. You may not use such marks without our prior written permission. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from the Website, except as permitted by these Terms or with our prior written consent. Any unauthorized use of the Website or its content may violate intellectual property laws and other laws and could result in liability. We reserve all rights not expressly granted herein.

User Content and Communications

If you submit any content through the Website (e.g., messages via the contact form, gift messages, or special instructions), you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, and process such content as necessary to provide the Services and to improve our operations. You represent that you own or have the right to submit such content and that it does not violate any third-party rights or applicable law. We may remove or refuse to process any content that we deem inappropriate or in violation of these Terms.

Disclaimer of Warranties

THE WEBSITE AND THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GROZELONDHIKIO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON THE WEBSITE. YOUR USE OF THE WEBSITE AND SERVICES IS AT YOUR SOLE RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; ACCORDINGLY, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GROZELONDHIKIO OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE WEBSITE OR THE SERVICES, ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE, OR ANY OTHER MATTER RELATING TO THE WEBSITE OR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE WEBSITE OR THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE RELEVANT ORDER OR SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100). THE LIMITATIONS IN THIS SECTION APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES; ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Indemnification

You agree to indemnify, defend, and hold harmless Grozelondhikio and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees and costs) arising out of or in any way connected with: (1) your access to or use of the Website or the Services; (2) your violation of these Terms; (3) your violation of any third-party right, including any intellectual property, privacy, or other right; (4) any claim that your content or conduct caused damage to a third party; or (5) any negligent or wrongful conduct by you. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

Links to Third-Party Websites

The Website may contain links to third-party websites or services (including, for example, mapping services or payment providers) that are not owned or controlled by Grozelondhikio. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party sites. We encourage you to read the terms and privacy policies of any third-party sites you visit.

Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or related to these Terms, the Website, or the Services shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions. You agree that any legal action or proceeding arising out of or related to these Terms, the Website, or the Services shall be instituted exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of such courts and waive any objection to venue. You agree to waive any right to a jury trial. Any cause of action or claim you may have with respect to the Website or the Services must be commenced within one (1) year after the claim or cause of action arises; otherwise, such cause of action or claim is permanently barred.

Severability and Waiver

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms, which shall remain in full force and effect. The failure of Grozelondhikio to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

Entire Agreement

These Terms, together with our Privacy Policy, Cookies Policy, and Return Policy, and any other policies or guidelines posted on the Website, constitute the entire agreement between you and Grozelondhikio regarding the Website and the Services and supersede all prior agreements, understandings, and communications, whether written or oral. In the event of a conflict between these Terms and any order confirmation or other document, these Terms shall prevail unless expressly stated otherwise in a signed writing.

Contact Information

For any questions, comments, or concerns regarding these Terms of Use, please contact Grozelondhikio at: Address: 347 E 85th St, New York, NY 10028, United States. Phone: +1 212 879 1690. Website: Use the contact form available at grozelondhikio.ddd. We will respond to your inquiry as soon as reasonably practicable.